Benefits:

Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

SERVPRO® of Cumberland, Morgan & White Counties Job File Coordinator

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

· Monitor job file status
· Monitor job file audit status
· Maintain job file work in progress
· Monitor and ensure client requirements are followed
· Review and validate initial field documentation
· Create preliminary estimate
· Daily job file coordination
· Maintain internal and external communications
· Prepare job file reports
· Complete and review job file documentation for final upload and the audit process
· Complete job file audit process
· Perform job close-out
· Assist other departments, as needed

Position Requirements
· 2+ year(s) of administrative or office-related experience
· Experience with writing estimates, job file processes, and quality assurance a plus
· Experience in service industry environment a plus
· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

· Polite, confident, and excellent customer service skills, including listening and questioning skills

· Ability to remain calm and professional during tense or stressful situations

· Excellent organizational skills and strong attention to detail

· Very self-motivated and goal-oriented

· Ability to multi-task

· Capability to work in a fast-paced, team-oriented office environment

· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

· Ability to learn new software, including Xactimate® and proprietary software

· Minimum of HSD/GED preferred

· Ability to successfully complete a background check subject to applicable law

Hours

· 40 hours/week, flexible to work overtime when required

· Vary between 7 a.m. and 7 p.m.

Compensation: $15.00 - $18.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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